Information Technology Leader and
Expert in Service Definition and Delivery
our mission
- We are enabling the leaders to manage global operations, program management of complex business driven changes like acquisition integration, large-scale projects and business continuity programs.
- We are creating and delivering comprehensive cross-service designs including service, business process and infrastructure designs. Running reviews of existing processes capability, performance and leading the adoption of changes via ITIL functions.
Design of enterprise-scale infrastructure platforms in response to service parameters with scalability, redundancy and future support considerations in focus.
WHAT WE DO BEST
our services
Consulting & Delivery IT Services in Operations and Infrastructure area
- Providing leadership to lines of business to execute the Business Continuity Management program by executing a complex risk assessment, business resiliency/continuity planning and testing activities across the enterprise
- Analyze IT service delivery chain, customer perception and challenges
- Define set of KPI’s according to customer needs and business requirements
- Create roadmap (project plan) to achieve new service level, including full project delivery
- IT Cost optimization programs, including vendor renegotiation, outsourcing and offshoring
Facilitating & Leading large-scale IT Infrastructure programs
- Transition/Upgrade/Establishment of ERP (Oracle, SAP, Priority) IT Infrastructure solutions
- Office/Datacenters physical relocation
- Defining support models and KPI’s for infrastructure solutions
IT Infrastructure integration followed by Business acquisition
- IT Infrastructure due diligence during acquisition process
- Establishing & Leading IT Infrastructure integration plan prior and post Day 1.
area of expertise
Business Continuity & Disaster Recovery
Service Definition & Delivery
IT Outsourcing
IT Integration
Business Intelligence
Project Management
we are trusted by customers and partners. do join them.
